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๐Ÿ›ก๏ธ Legal & Privacy

Privacy Policy

Last Updated: September 1, 2026 โ€ข Effective Date: September 1, 2026

Key Privacy Highlights:
  • We use official Meta Graph API OAuth authentication. We never see or store your Instagram or Facebook passwords.
  • We only process data necessary to fulfill automated comment-to-DM triggers on your designated Instagram posts and Reels.
  • We do not sell, rent, or monetize your personal data or your audience's personal information to third parties.
  • You can disconnect your account or request complete data deletion at any time with zero hassle.

1. Introduction

Welcome to Triggrly ("we", "our", or "us"), operated by RollingFeetTales. Triggrly is a workflow automation platform designed for Instagram creators and businesses to automatically reply to comments and send direct messages (DMs) with links, guides, and resources when followers comment specific keywords.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://triggrly.rollingfeettales.in), use our web dashboard, or connect your Instagram Business / Creator account to our services.

2. Information We Collect

We collect only the minimum information necessary to provide our automation services:

A. Information You Provide Directly:

  • Account Credentials: Name, email address, and encrypted password when you register for a Triggrly account.
  • Automation Configuration: Trigger keywords, response messages, resource download links, and follower verification settings created by you in the dashboard.
  • Billing Details: Payment transaction identifiers (processed securely via our PCI-compliant payment gateways like Razorpay; we do not store full credit card numbers or CVVs).

B. Information Collected via Meta Graph API:

When you authorize Triggrly through Meta OAuth, we receive access tokens and permissions approved by you, which may include:

  • Instagram Account Data: Instagram Business/Creator Account ID, username, profile picture, and associated Facebook Page ID.
  • Media Data: List of your recent Reels and Posts (media ID, thumbnail, caption, permalink) so you can attach automations to specific posts.
  • Webhook Events: Real-time notifications when a user comments on your designated posts (comment ID, comment text, timestamp, and the commenter's Instagram Scoped ID).

3. How We Use Your Information

We use the collected information strictly for legitimate operational purposes:

  • Executing Automations: Detecting when a user comments with your designated keyword on a post and dispatching the configured comment reply and Direct Message.
  • Follower Verification: Verifying if a commenter is following your Instagram account when the "Follow for Guide" setting is enabled.
  • Analytics & Quota Tracking: Tracking monthly DM usage counts against your account plan tier (Free vs. Plus) and preventing duplicate spam sends.
  • Account Maintenance & Support: Providing customer assistance, sending transactional notices (e.g. password resets, quota limit alerts), and improving system reliability.

4. Meta Platform Policies & Data Compliance

Triggrly operates in full compliance with the Meta Platform Terms and Developer Policies:

  • We access Instagram data solely through official, approved Meta Graph API endpoints.
  • We do not request or store Instagram account passwords.
  • We do not scrape, harvest, or reverse-engineer Instagram data.
  • We do not share or sell user data with advertisers, data brokers, or unauthorized third parties.
  • We honor user privacy settings and Meta's rate limits and messaging windows.

5. Data Retention & Security

We employ industry-standard technical and organizational security measures, including SSL/TLS encryption for all data in transit, encrypted storage for API tokens, and access control policies.

We retain your account data and automation settings only for as long as your account remains active. Temporary webhook processing data and logs are purged on a rolling basis.

6. Your Rights & Data Deletion

You have full control over your data at all times:

  • Disconnect Instagram: You can disconnect your Instagram account anytime via Dashboard > Settings > Disconnect Account.
  • Revoke Meta Permissions: You can revoke Triggrly's access directly through your Facebook/Instagram Settings under "Apps and Websites".
  • Delete Account / Data: You may request complete erasure of your account, automations, and associated data by visiting our Data Deletion Instructions page or emailing us directly.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. We will notify you of any material changes by posting the updated policy on this page with an updated revision date.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

App Name: Triggrly

Operated By: RollingFeetTales

Email: rollingfeettales@gmail.com

Website: https://triggrly.rollingfeettales.in